Which items can I send?

The following articles are prohibited from shipment by the law and are not accepted by our Company

  • All kinds of shipments in the monopoly of post (letters, envelopes, cards with correspondence , etc.) pursuant to the Postal Services Act No. 6475.,
  • Hazardous materials and similar substances  that may impair or damage persons, damage the mail, flammable or explode due to their nature or packaging.
  • Biological substances and radioactive elements or products
  • Drugs such as opium, morphine, cocaine and marijuana.
  • Live or dead animals
  • Shipments bearing signs, pictures and letters that violate general moral rules or impair security and encourage the execution of a crime.
  • Any substance or item prohibited from being taken, sold, transported or handed over by the relevant legislation.
  • Money, checks, promissory notes, etc. valuable papers, precious stones such as gold, silver, and jewelry.
  • Perishable products of any kind such as meat, chicken, fish, intestines, raw leather, kitchen oils, eggs, liquid detergent, machine oils, plastic and oil paints.
  • Thick, pointed, tearable materials in thin packaging.
  • Firearms, guns and accessories, or their parts and ammunition, including replicas and air guns.
  • Single piece cargos weighing more than 100 kg, which are difficult to load and unload, and which are likely to cause damage to other cargos; 3 meter in length (not to fit in vehicles) chest or iron materials; and plates or masses of marble are not transported (may be transported only prescribed conditions).
  • Garlic, onion, or other odoriferous products that affect other shipments.
  • Human corpses, human organs or body parts
  • Tobacco and tobacco products.

Cargo / Shipments to be transported Under Certain Conditions

Your shipments which may be damaged due to inadequate packaging during transportation and which are not in original packaging (cargoes transported in the same package again after the original package is opened are not accepted in the original package) can be transported with a "Certificate of Responsibility" signed by the parties mutually.

 

  • Shipments including porcelain, ceramic, stained glass, glass and glass articles, automobile glass, mirrors, bulbs, marble articles, glue, soft soap, cheese, pickles, tomatoes paste, chairs, armchairs, opening and closing tables, small size household articles and their parts, chandelier, lampshade, hot dog, salami, sausage, citrus fruits and other fruits which are not considered in an appropriate packaging by the carrier,  may be transported if the sender declares that the packaging is sufficient and that the responsibility arising from the inadequacy of the packaging belongs to the sender.
  • Metal parts such as screws, chains, nuts, nails, clamps, etc., placed in a solid box or cage not exceeding 100 kg in one piece, hood attached to a circle or iron wire, steering shaft, axle, scoop digging materials, drilling material, drainage pipe, barbed wire, construction machine parts, engine, differential, transmission and parts, hydraulic pump, industrial valve, construction elevator, clamps, printing guillotine, liquids (solutions) and similar medical supplies for photographic studio placed in thick plastic packaging, the battery in which the liquid is completely drained and placed in a sturdy packaging, rolled and bonded packaging solid carpet and fabric, film and sound cassettes, and metal film rolls may be transported.
  • Flammable, combustible, explosive, toxic and non-fragrant liquids may be transported in solid (plastic, steel, aluminum) jars or cups. The fire extinguisher may be carried in its original packaging.
  • Cargo / shipment up to 3 kg of that can fit in a folder may be transported in the folder as Mi.
  • Cold chain products which may be deteriorated due to the content: Transportation  is carried out under standard conditions and no special protection is given against temperature, cold, temperature changes, humidity and similar effects.

Transportation Conditions for Household Goods;

  • Products such as seats, couches, wardrobe, refrigerator, washing machine, dishwasher, etc. sent by individual customers will not be transported.  However, small household appliances (electric vacuum cleaners, etc.) are transported.

Conditions of Delivery

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a) Single-Piece Dispatches

This shall mean the dispatches where the way-bill is issued for a single piece.

  • Delivery to Floor: Single-piece dispatches with a 0-30 kg/desi weights shall be delivered to the floor.
  • Delivery at the Building's Door: Single-piece dispatches with a 31 Kg - 200 Kg weight or (on condition that its weight is below 200 kg), a 31 desi - 400 desi volume and a longest dimension of 250 cm, may be received at the building's door and shall be delivered to the building's door, but they shall not be delivered to the floor.
  • Delivery at the Dispatch Centre: Single-piece dispatches with a 201 Kg - 300 Kg weight, or (on condition that its weight is below 300 kg) a 401 desi - 700 desi volume and a longest dimension of 500 cm, may be received at the dispatch centres and shall be delivered at the dispatch centres.
  • Dispatches to be Rejected : Dispatches with a single-piece weight higher over 300 kg or volume over 700 desi and longest dimension over 500 cm, refrigerators, dishwashers, washing machines, drying machines, deep freezers and industrial type air conditioners are included in the group of dispatches to be rejected.

b) Multi-Piece Dispatches

This shall mean the dispatches where the way-bill is issued for multiple pieces.

  • Delivery to Floor: Multiple-piece dispatches shall be delivered to the floor provided that the individual pieces are below 30 kg/desi.
  • Delivery at the Building's Door: Multiple-piece dispatches where one of the pieces has a 31 Kg - 200 Kg weight or (on condition that its weight is below 200 kg), a 31 desi - 400 desi volume and a longest dimension of 250 cm, may be received at the building's door and shall be delivered at the building's door, but they shall not be delivered to the floor.
  • Delivery at the Dispatch Centre: Multiple-piece dispatches where one of the pieces has a 201 Kg - 300 Kg weight, or (on condition that its weight is below 300 kg) a 401 desi - 700 desi volume and a longest dimension of 500 cm, may be received at the dispatch centres and shall be delivered at the dispatch centres.
  • Dispatches to be Rejected : Dispatches where one of the pieces has a weight higher over 300 kg or a volume over 700 desi and a longest dimension over 500 cm, refrigerators, dishwashers, washing machines, drying machines, deep freezers and industrial type air conditioners are included in the group of dispatches to be rejected.