You can fill the following form to submit opinions, suggestions and complaints.
As the first established cargo company of Turkey, our aim is to provide service above expectations for our customers. We handle all demands and complaints about our services carefully to guarantee satisfaction for our valued customers. While registering complaints, you need to fill in the field of contact number or a mobile phone number so that we could find the related post faster and give feedback about your complaint. The process will be faster if you enter your 12 digit tracking number (mail tracking number) or invoice number.
CONTACT FORM CLARIFICATION TEXT
As Yurtiçi Kargo Servisi A.Ş. (briefly “YURTİÇİ KARGO”) we care about the security of your personal data that we process as a data controller defined in the Law on Protection of Personal Data No.6698. Therefore, we would like to inform you about the processing of your personal data.
PURPOSE AND LEGAL REASON OF PROCESSING YOUR PERSONAL DATA
In this context, your personal data are processed in accordance with the Personal Data Protection Law No.6698 and secondary regulations within the framework of the following purposes and legal reasons:
In this context, if you submit your suggestions, complaints, information requests and thanks by filling out the contact form at “www.yurticikargo.com” address, your personal data such as “Name-Surname, TR Identity Number, Telephone, E-mail, Company Name, Address, Branch Code, Shipment Code, Description, Complaint Type” will be processed based on the legal reason of 5/2-f “It is obligatory to process data for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed” of 6698 numbered law to contact you regarding your information requests, suggestions, complaints, and thanks and to provide you with the necessary research/reviews and information and support services to meet your requests within the scope of the application.
TRANSFER OF PERSONAL DATA
YURTİÇİ KARGO can share your personal data processed in line with the above purposes and legal reasons business partners and execution assistants such as call centre service providers, agencies and transfer centre operators, sub-carriers, Arıkanlı Holding AŞ and its group companies or Legally Authorized Public and Private Institutions In accordance with Article 5/2-ç of Law No. 6698 if requested.
COLLECTION METHODS OF PERSONAL DATA
YURTİÇİ KARGO obtains your personal data when you fill in the "Contact Form" on our website and/or communicate your information verbally by communicating with us through the call centre or by communicating with other channels and sharing information and documents.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
If you, as a data owner, apply to YURTİÇİ KARGO and submit your requests regarding your rights in Article 11 of the Law numbered 6698 to the Data Controller in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles, YURTİÇİ KARGO will complete your request free of charge as soon as possible and at the latest 30 (thirty) according to the nature of your request. However, if the transaction requires an additional cost, YURTİÇİ KARGO may request the fee in the tariff determined by the Personal Data Protection Board.
For detailed information, you can review our Personal Data Protection Policy at “https://www.yurticikargo.com”.
Click to read Yurtiçi Kargo Customer Feedback Management Manual. Phone Number or GSM number field must be filled. Turkish Citizen ID number or Mail Tracking Number field must be filled.
CONTACT FORM CLARIFICATION TEXT
As Yurtiçi Kargo Servisi A.Ş. (briefly “YURTİÇİ KARGO”) we care about the security of your personal data that we process as a data controller defined in the Law on Protection of Personal Data No.6698. Therefore, we would like to inform you about the processing of your personal data.
PURPOSE AND LEGAL REASON OF PROCESSING YOUR PERSONAL DATA
In this context, your personal data are processed in accordance with the Personal Data Protection Law No.6698 and secondary regulations within the framework of the following purposes and legal reasons:
In this context, if you submit your suggestions, complaints, information requests and thanks by filling out the contact form at “www.yurticikargo.com” address, your personal data such as “Name-Surname, TR Identity Number, Telephone, E-mail, Company Name, Address, Branch Code, Shipment Code, Description, Complaint Type” will be processed based on the legal reason of 5/2-f “It is obligatory to process data for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed” of 6698 numbered law to contact you regarding your information requests, suggestions, complaints, and thanks and to provide you with the necessary research/reviews and information and support services to meet your requests within the scope of the application.
TRANSFER OF PERSONAL DATA
YURTİÇİ KARGO can share your personal data processed in line with the above purposes and legal reasons business partners and execution assistants such as call centre service providers, agencies and transfer centre operators, sub-carriers, Arıkanlı Holding AŞ and its group companies or Legally Authorized Public and Private Institutions In accordance with Article 5/2-ç of Law No. 6698 if requested.
COLLECTION METHODS OF PERSONAL DATA
YURTİÇİ KARGO obtains your personal data when you fill in the "Contact Form" on our website and/or communicate your information verbally by communicating with us through the call centre or by communicating with other channels and sharing information and documents.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
If you, as a data owner, apply to YURTİÇİ KARGO and submit your requests regarding your rights in Article 11 of the Law numbered 6698 to the Data Controller in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles, YURTİÇİ KARGO will complete your request free of charge as soon as possible and at the latest 30 (thirty) according to the nature of your request. However, if the transaction requires an additional cost, YURTİÇİ KARGO may request the fee in the tariff determined by the Personal Data Protection Board.
For detailed information, you can review our Personal Data Protection Policy at “https://www.yurticikargo.com”.
Click to read Yurtiçi Kargo Customer Feedback Management Manual. Phone Number or GSM number field must be filled. Turkish Citizen ID number or Mail Tracking Number field must be filled.
CONTACT FORM CLARIFICATION TEXT
As Yurtiçi Kargo Servisi A.Ş. (briefly “YURTİÇİ KARGO”) we care about the security of your personal data that we process as a data controller defined in the Law on Protection of Personal Data No.6698. Therefore, we would like to inform you about the processing of your personal data.
PURPOSE AND LEGAL REASON OF PROCESSING YOUR PERSONAL DATA
In this context, your personal data are processed in accordance with the Personal Data Protection Law No.6698 and secondary regulations within the framework of the following purposes and legal reasons:
In this context, if you submit your suggestions, complaints, information requests and thanks by filling out the contact form at “www.yurticikargo.com” address, your personal data such as “Name-Surname, TR Identity Number, Telephone, E-mail, Company Name, Address, Branch Code, Shipment Code, Description, Complaint Type” will be processed based on the legal reason of 5/2-f “It is obligatory to process data for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed” of 6698 numbered law to contact you regarding your information requests, suggestions, complaints, and thanks and to provide you with the necessary research/reviews and information and support services to meet your requests within the scope of the application.
TRANSFER OF PERSONAL DATA
YURTİÇİ KARGO can share your personal data processed in line with the above purposes and legal reasons business partners and execution assistants such as call centre service providers, agencies and transfer centre operators, sub-carriers, Arıkanlı Holding AŞ and its group companies or Legally Authorized Public and Private Institutions In accordance with Article 5/2-ç of Law No. 6698 if requested.
COLLECTION METHODS OF PERSONAL DATA
YURTİÇİ KARGO obtains your personal data when you fill in the "Contact Form" on our website and/or communicate your information verbally by communicating with us through the call centre or by communicating with other channels and sharing information and documents.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
If you, as a data owner, apply to YURTİÇİ KARGO and submit your requests regarding your rights in Article 11 of the Law numbered 6698 to the Data Controller in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles, YURTİÇİ KARGO will complete your request free of charge as soon as possible and at the latest 30 (thirty) according to the nature of your request. However, if the transaction requires an additional cost, YURTİÇİ KARGO may request the fee in the tariff determined by the Personal Data Protection Board.
For detailed information, you can review our Personal Data Protection Policy at “https://www.yurticikargo.com”.
Click to read Yurtiçi Kargo Customer Feedback Management Manual. Phone Number or GSM number field must be filled. Turkish Citizen ID number or Mail Tracking Number field must be filled.
CONTACT FORM CLARIFICATION TEXT
As Yurtiçi Kargo Servisi A.Ş. (briefly “YURTİÇİ KARGO”) we care about the security of your personal data that we process as a data controller defined in the Law on Protection of Personal Data No.6698. Therefore, we would like to inform you about the processing of your personal data.
PURPOSE AND LEGAL REASON OF PROCESSING YOUR PERSONAL DATA
In this context, your personal data are processed in accordance with the Personal Data Protection Law No.6698 and secondary regulations within the framework of the following purposes and legal reasons:
In this context, if you submit your suggestions, complaints, information requests and thanks by filling out the contact form at “www.yurticikargo.com” address, your personal data such as “Name-Surname, TR Identity Number, Telephone, E-mail, Company Name, Address, Branch Code, Shipment Code, Description, Complaint Type” will be processed based on the legal reason of 5/2-f “It is obligatory to process data for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed” of 6698 numbered law to contact you regarding your information requests, suggestions, complaints, and thanks and to provide you with the necessary research/reviews and information and support services to meet your requests within the scope of the application.
TRANSFER OF PERSONAL DATA
YURTİÇİ KARGO can share your personal data processed in line with the above purposes and legal reasons business partners and execution assistants such as call centre service providers, agencies and transfer centre operators, sub-carriers, Arıkanlı Holding AŞ and its group companies or Legally Authorized Public and Private Institutions In accordance with Article 5/2-ç of Law No. 6698 if requested.
COLLECTION METHODS OF PERSONAL DATA
YURTİÇİ KARGO obtains your personal data when you fill in the "Contact Form" on our website and/or communicate your information verbally by communicating with us through the call centre or by communicating with other channels and sharing information and documents.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
If you, as a data owner, apply to YURTİÇİ KARGO and submit your requests regarding your rights in Article 11 of the Law numbered 6698 to the Data Controller in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles, YURTİÇİ KARGO will complete your request free of charge as soon as possible and at the latest 30 (thirty) according to the nature of your request. However, if the transaction requires an additional cost, YURTİÇİ KARGO may request the fee in the tariff determined by the Personal Data Protection Board.
For detailed information, you can review our Personal Data Protection Policy at “https://www.yurticikargo.com”.
Click to read Yurtiçi Kargo Customer Feedback Management Manual. Phone Number or GSM number field must be filled. Turkish Citizen ID number or Mail Tracking Number field must be filled.
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