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Shipments that are Prohibited to be Transported

  • All kinds of shipments (letter, envelop, cards bearing communication inscriptions, etc.) remaining under the postal monopoly pursuant to the Postal Services Law Nr. 475
  • Hazardous substances and similar substances, which may endanger the people, damage the postal shipments, blaze and flame up or explode due to their nature, composition or packages.
  • Biodegradable and radioactive substances.
  • Drugs such as opium, morphine, cocaine, and cannabis.
  • Living and non-living animals.
  • Postal shipments bearing signs, pictures and inscriptions, which violate the general moral rules or impair security and encourage committing a crime.
  • All kinds of substances, which are prohibited to purchase, sell, carry or hand on by the relevant legislation.
  • All kinds of valuable properties having artistic and antique value. (picture, sculpture, painting, etc.)
  • Negotiable instruments such as money, cheque, bill, etc. and precious stones and jewelleries such as gold, silver, etc.
  • Meat, chicken, fish, gut, raw hide, cooking oils and egg, liquid detergents, grease, plastic and oil paints.
  • Heavy, pointed materials, which can tear the packaging, within thin packages.
  • Bullets, empty cases, guns, shotguns, all kinds of air and fire arms.​
  • Single-piece cargoes weighing more than 100 kg, which are difficult to load and unload and also have high probability to damage the other cargoes, and the crates or iron materials, marbles in the form of plate blocks or bulk, which are longer than 2.5 m (in a length that cannot be fitted into the vehicles) cannot be transported. (They may be transported under certain conditions).
  • Products, of which the smell may permeate on other shipments, such as garlic, onion, etc.
  • Organ and corpse.
  • Tobacco, tobacco products and electronic cigarettes.

Cargoes / Shipments that Shall be Transported Under Certain Conditions

Your shipments, which may be damaged due to insufficient packaging during transportation and are not in their original packaging (cargoes, which are transported with the same packaging after opening their original packaging, are not considered as in their original packaging) may be transported along with the “Document Regarding Responsibility”, which shall be signed mutually by the parties.

  • Shipments containing ceramic, porcelain, stained glass, glass and items made of glass, mirror, items made of marble, glue, soft soap, cheese, pickle, tomato paste, chair, coach, folding table, small-sized household items and their parts, chandeliers, automobile glasses, light bulbs, shades, pastrami, soudjouk, citrus and other souvenir fruits, of which the packaging are not deemed as sufficient, may be transported, provided the sender makes a written statement regarding that the packaging is sufficient and the responsibility that may arise due to the insufficiency of the packaging belongs to the sender.
  • Demounted furniture may be accepted, provided that each part is under 20 Kg/Ds and the longest side is under 150 cm. Demounted furniture above these values may not be accepted. If the weight, which is the basis of the total fee in single invoice, is more than 50 KgDs, then the shipment may not be accepted.
  • Materials made of metal, such as screws, chains, nuts, nails, and clamps placed into a solid crate or cage, which does not exceed 100 kg, in single piece, hooped bonnet, steering gear shaft, axle, dipper digger, boring material, drain pipe, barbed wire, parts of construction machines, engine, differential gear, transmission box and its parts, hydraulic pump, industrial valve, construction hoist, clamps, printing guillotine, fluid (solutions) and similar medical materials, which have been prepared for photograph studios and placed into thick plastic packages, carpets and fabrics, which have been rolled, tied, and packed, film and audio cassettes, metal film spools may be transported.
  • Batteries, which are placed into solid packages by completely emptying the fluid they contain, and batteries, which are indicated on their package that they are dry and gel, may be transported provided to bear the label of “please load vertically” at least on two sides and their lead terminals are protection PVC. The relevant batteries must be in their original packages, and packed intended for the use of end consumers, and must be the batteries to be used in automobiles, light commercial vehicles and in heavy vehicles. Furthermore, it must be undertaken by the sender customer that the products are not classified as hazardous substances and do not have the characteristics of hazardous substances. Transportation of the fluid batteries, which do not comply with the specified criteria and have full content, lithium, ion, etc. batteries, and all kinds of batteries, which have been used, is prohibited.
  • Fluid materials, which are not flammable, caustic, explosive, toxic and nasty, may be transported in solid (plastic, steel, aluminium) jerry cans or containers. Fire extinguisher may be transported in its original package.
  • The decision regarding whether the cargoes, which remain under ADR (Hazardous material), may be transported or not, or under which conditions they may be transported, shall be given after the MSDS form is requested from the customer in agreement / cargo acceptance stage and assessment of the relevant form.

  • The cargoes / shipments up to 3 kg, which may be fitted into folder – pouch, may be transported within the folder – pouch as Mi.
  • Cold-chain products, which may be deteriorated due to their contents: We transport them under standard conditions, and any special protection commitment is not given against the effects such as hot, cold, temperature changes, humidity and similar.

Transportation Requirements for Household Goods;

  • Products such as coaches, sofas, wardrobes, refrigerators, washing machines, dish washers, etc., which are sent by the individual customers, shall not be transported. However, small home appliances (vacuum cleaners, etc.), which are placed into the parcels, may be transported.

Delivery Terms

Single-Piece Shipments

It refers to the shipments, of which the waybills are issued for single-piece.

  • Delivery to the Floor: Single-piece shipments, which have a weight between 0-30 kg/deci that is the base of the fee, are delivered to the floor.
  • Delivery at the Door of the Building: The shipments, which have a weight of 31 Kg – 100 Kg in single piece or have a volume of 31 deci– 200 deci (provided to have a weight less than 100 kg) and the longest side is up to 250 cm, may be accepted with delivery from the door of the building and shall be delivered at the door of the building; they shall not be delivered to the floor.
  • Delivery from the Branch: The shipments, which have a weight of 101 Kg – 200 Kg in single piece or have a volume of 201 deci– 500 deci (provided to have a weight less than 200 kg) and the longest side is up to 250 cm, may be accepted with delivery to the branch and shall be delivered from the branch. In case of the shipments that contain curtains, the shipments, of which the longest side is up to 300 cm, shall be accepted with delivery to the branch.
  • Shipments That Shall not be Accepted: The shipments, which have a weight more than 201 kg or a volume more than 501 desi and the longest side is more than 250 cm in single piece, and the refrigerators, washing machines, dish washers, tumble driers, monitors and televisions over 32 inches, tires of the vehicles above the values of 15 kg and 20 inch (diameter of rim), deep-freezes, and the exterior units of commercial air conditioners and domestic air conditioners are classified as the shipments that shall not be accepted.

Shipments Having Multi-Pieces

It refers to the shipments, of which the waybills are issued for multi-pieces.

  • Delivery to the Floor: Shipments having multi-pieces are delivered to the floor, provided all pieces are less than 30 kg/deci.
  • Delivery at the Door of the Building:  The shipments having multi-pieces, of which the weight of any part is between 31 Kg – 100 Kg or the volume is 31 deci– 200 deci (provided to have a weight less than 100 kg) and the longest side is up to 250 cm, may be accepted with delivery from the door of the building and shall be delivered at the door of the building; they shall not be delivered to the floor.
  • Delivery from the Branch: The shipments having multi-pieces, of which the weight of any part is between 101 Kg – 200 Kg or the volume is 201 deci– 500 deci (provided to have a weight less than 200 kg) and the longest side is up to 250 cm, may be accepted with delivery to the branch and shall be delivered from the branch. In case of the shipments that contain curtains, the shipments, of which the longest side is up to 300 cm, shall be accepted with delivery to the branch.
  • Shipments That Shall not be Accepted: The shipments, which have a weight more than 201 kg or a volume more than 501 desi and the longest side is more than 250 cm in any piece, and the refrigerators, washing machines, dish washers, tumble driers, monitors and televisions over 32 inches, each tire of the vehicles above the values of 15 kg and 20 inch (diameter of rim), deep-freezes, and the exterior units of commercial air conditioners and domestic air conditioners are classified as the shipments that shall not be accepted.


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